I saw the Albuquerque area code and immediately answered the phone. It could be about Dave’s house, it could be the lawyer with an update on the probate … it was neither. It was the CVS Pharmacy on Southern calling to remind me Dave was due for his shingles shot. This is the hated CVS pharmacy that couldn’t fill prescriptions for Dave for four days.
“He’s dead,” I said, “And he died suffering because your pharmacy couldn’t get him the meds he needed in a timely fashion.”
“Oh I’m so sorry to hear that.”
Then I said goodbye, civilly, and I know it’s not her fault, and she didn’t deserve that, but maybe calls as recorded for quality purposes and someone who makes decisions for CVS will take action.
2 responses to “More Dave Closure”
I dearly hope the representative forwarded your call to the higher-ups.
KC – I would be surprised.