I have been working with this property management company for months now.
This is how it goes:
They silently spend money on emergencies. (The inspector said you need a fire door. The renter smelled gas.) I am not told of these emergencies, what they cost. To some extent, that is what I’m paying for: to not be bothered.
The next month, I wait for a check and it does not come. I call to ask.
Followed by, “Oh, didn’t I send you an invoice? Wait till I’m done with lunch and I’ll send you one.”
And I find that they have spent this month’s rent income on last month’s emergency.
I am about ready to call the Better Business Bureau on these people. I don’t mind fixing gas leaks, though I strongly suspect it was the property management company’s fault that there was a supposed gas leak. I don’t mind a fire door, I mind buying a fire door for which I get no documentation.
Grumpy.
3 responses to “Grumpy Landlady.”
And rightly so. I wish I could send you my Realtor ™. I wuv her.
No, you’re paying for silence – you’re paying so that you don’t have to take irate renter calls, don’t have to arrange services, etc.
I’d love to see your contract with the mgmt co. The way it seems to be working leaves the situation wide open to graft. Do they use a plumber under contract? Or do they take bids/estimates? Or do they give a (possibly bogus) job to Cousin Ernie, for a nice kickback?
I would insist on prior approval for all work.
Becs – Maybe they’ll have sensed my annoyancem especially when I asked for the date on my contract. (So I could cancel it ninety days before it expires.)~~Silk – Oh, they tried to tell me it was great they didn’t send the gas company out to find the gas leak, that their man Chris was much faster.