It’s a routine now. I come home Thursday night, the trash isn’t picked up, I call in and hear the recording with the excuse du … semaine. Once there was a snow day, once two guys got sick, once one guy got sick but didn’t tell anyone where he parked the truck. It’s okay. The recording just tells me to keep it out another day.
I called about my bill the other day. At night I usually hear the apologetic recording. That’s why I was surprised when a) the owner picked up and b) just screamed “TRASH!”
“TRASH!”
“Um … hi, I was calling about my bill?”
Then he transitioned to a typical customer service tone. “Yes, how may I help you?”
Poor thing. Must be tough to run a tiny trash company during flu season.